Billing
General
The CVAS accounting department is staffed from 8 - 4 EST Monday through Friday. We can be reached during those hours at 800-252-2282 or 301-790-1980. Our fax number is 301-790-1981. The key contact is Janet, and her email address is jbish@foragelab.com. The remit to address is: CVAS, Inc., PO Box 669, Maugansville, MD 21767. If you have any questions about an invoice or billing procedures, please contact us.
Account Information
CVAS will assume that any person able to provide your name, address, the last four digits of your social security number or EIN number, and/or information about you which is not publicly available is authorized by you to receive information about and make changes to your account. The client is responsible for providing all updates and changes to information provided with your account in a timely manner. This includes updating credit card information when it changes.
Billing and Payment
Invoices are processed and mailed twice a month on the first (1st) and fifteenth (15th). Payment terms are net 30 days from date of invoice. Billing cycle end dates may change from time to time. Acceptable forms of payment include check, Visa, MasterCard, and Discover cards. Wire transfers and ACH payments are also accepted with prior approval. Charge cards can be set up on a call-in basis, or on an automatic debit plan. Automatic debits can be set up to occur either each time an invoice is generated or once a month. If you choose to pay by credit card, you agree to the rules governing that payment option, and additional notice or consent is required before we invoice your credit card or debit the account for all amounts due to CVAS.
Late Payments/Disputes
Balances remaining unpaid at due date are subject to an interest charge of 1.5% per month or the highest rate permitted by law, whichever is lower, until paid. Even if we accept late or partial payments (including those marked "Paid in Full" or similar text), it will not waive any of our rights to collect the full amount due under this Agreement. In the event of any default under the terms of this agreement, Customer agrees to pay all costs of collection, including, but not limited to: (1) collection fees; (2) court costs; (3) private process fees, and; (4) attorney's fees.
Any disputed amounts should be reported immediately and remittance of the undisputed amount is due by the payment due date. All billing disputes must be made within six (6) months of the applicable invoice date, or will be deemed to be waived.
Statements
Statements are issued once a month on the twenty-eighth (28) of the month. Statements will list any unpaid invoices and interest charges that were generated as a result of the outstanding balance(s). Statements are ONLY generated for accounts that have a past due balance or a credit balance.
Returned or Rejected Payment
If Customer's payment is returned or rejected for any reason whatever, Customer agrees to pay a $15 fee to CVAS, Inc. in addition to any fees charged to CVAS by our bank.
Administrative
